Casey's Creative Kitchens Careers
Project Coordinator
Description
Casey’s Creative Kitchens is looking to add a Project Coordinator to our Team!
The Project Coordinator plays a crucial role in managing the post-sale process, ensuring effective communication between clients, designers, and internal teams. The role involves overseeing various project stages, from initial client introduction to installation completion and post-service follow-up.
As a Project Coordinator, you will be responsible for assisting the Project Coordinator Team Lead with the following tasks:
- Client Introduction & Project Briefing: Initiate email introductions, meet with the Designer to discuss project details, and set up client Zoom meetings.
- Scheduling & Approvals: Arrange site measures, send final shop drawings for client approval, and involve the Designer as needed.
- Administrative & Coordination Tasks: Manage stone template paperwork, purchase orders, product backorders, and book installation dates.
- Client & Project Updates: Provide regular updates on job progress and communicate any scheduling changes.
- Project Delivery & Execution: Confirm delivery details, final payments, and any schedule changes with clients.
- Installer & Issue Resolution: Conduct daily check-ins with installers, coordinate with the shop/delivery team, and address missing product issues.
- Post-Installation & Service Coordination: Oversee installer paperwork, schedule walkthroughs, process service requests, and follow up with clients to ensure satisfaction.
- Additional Responsibilities: Support various project needs and assist with other tasks as required.
Essential Job Functions and Requirements:
- Exceptional customer service/relationship building skills
- Excellent organization and time management skills
- High attention to detail with a focus on quality control
- Proficiency in using collaboration tools (Zoom, Teams, Drive)
- Adaptable to changing project requirements
Education (Preferred, but not required):
- Diploma in Office Administration or Project Management or equivalent
- Experience in cabinet industry and basic knowledge of kitchen design considered an asset
What We Offer:
- Fair and competitive wages
- Challenging career positions with the opportunity to learn constantly
- Socially responsible environment
- Steady business growth
- Health Spending Account, Life Insurance, AD&D Insurance
- Several Company Sponsored Events
- Paid Vacation time
- Paid sick time
- RRSP Matching Program
- Safety Boot/Shoe Reimbursement Plan
Casey's Creative Kitchens is committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the community in which we live, as well as creating an environment where every employee has the opportunity to reach their potential. If you require accommodation at any point during the recruitment and selection process, please let us know. We would like to thank all applicants, however only those selected for an interview will be contacted. To learn more about us, please visit our website at www.caseyskitchens.com
Compensation
$29.00 - $33.00 per hour